I'm a bit torn. I do very much dislike van and I throw insults back his way when he won't stfu but I mostly just make fun of how stupid he is and how terribly unoriginal his insults are. Believe it or not, last couple times van started trash talking me, HE was the one that wound up DNDing me, hahahah. Love it. Gets his last comment in then runs away with his tail between his legs.
Anyways, I understand where you guys are coming from. I do think he definitely crosses the line and mostly for no reason, just to get his jollies off, but I feel this is so subjective that I'm not sure how you can fairly be consistent about it. I don't mind shit talking or even if people get overly pissed and say bad things, but yes, he does it daily, spams you all day, during games, doesn't quit, and says pretty terrible things.
He is just looking for trouble. We got into it hardcore the other day b/c Truck disconnected and he goes, well, we win with trucks, and I say "probably" and that was all it took to set him off for the next 30mins, rofl. Guy has 0 emotional intelligence.
TK- I don't see any buttons to press to vote up top. I wouldn't perma ban him, but maybe we start low and work our way up to see if he gets the point. He has the potential to be a decent person (only reason I used to game w/him), he just exercises this potential very seldom.