There's a new version of War2Observe that fixes the crash issue, download from the downloads page today!
How to Request a Screenshot (SS) Pause the game first, then ask the player for a screen shot. (e.g.: ss light) Press enter and type /ping which will print a list showing every player in the game. The /ping command will bypass any user name spoof that might be in use. Take a screen shot of you asking for the SS with the /ping (that will show all the players in the game). This will serve as proof if a player refuses to send the SS later.
Same IP! Also bogus email address.